www.SearsFeedback.com - Sears Feedback Survey

If you shop at Sears recently, you may want to leave a feedback at www.SearsFeedback.com. Their survey takes about 5-10 minutes and include questions like:

How satisfied were you with your most recent experience in this Sears store?

In the next 6 months, how likely are you to shop again in this Sears store?

How likely are you to recommend this Sears store to a friend?

What needs to be improved to make you more satisfied? The selection includes:
    Efficiency of the checkout process
    Amount of time you had to wait in line to checkout
    Cashier/Salesperson making you feel welcome
    Availability of salespeople to help
    Cashier/Salesperson knowledge about features and benefits of products/services
    Salesperson helping you choose the best product for your needs
    Salesperson greeting you in a timely manner
    Having merchandise in stock
    Variety of brands and styles carried
    Quality of the merchandise
    Value for the price paid
    Overall visual appeal (e.g., displays, atmosphere)
    Neatness and cleanliness
    Ease of finding departments
    Ease of finding merchandise
You will need to enter in the sales check from the receipt before getting started. The merchandise offered by Sears vary and as such they also compete with other retailers like Target and Walmart. Target also offer its own survey and you can read a review of Target.com/Survey. To visit the Sears Feedback site, click here to start survey.

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